# Glossary

> Every 3AM term in one place, A to Z, with where to read more. Admin token, autonomy, Keychain, member, pack, proven, restore move, site key, System 1, Warden and the rest.

Source: https://docs.3am.si/reference/glossary · Markdown: https://docs.3am.si/reference/glossary.md · All docs: https://docs.3am.si/llms.txt
3AM is an on-prem AI on-call engineer for regulated enterprises (https://3am.si).

| Term                        | Meaning                                                                                                                                                 |
| --------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Abandoned**               | An incident 3AM stopped investigating because it restarted; nothing after its last event was done                                                       |
| **ActionEvaluator**         | The deterministic rules that classify every fix as safe, needing approval, or forbidden ([Resolution](https://docs.3am.si/how-3am-decides/resolution#the-actionevaluator)) |
| **Admin token**             | Created at first start. Creates the first owner, then serves automation and break-glass; never a sign-in ([Sign-in](https://docs.3am.si/access/sign-in#the-admin-token))   |
| **Advise / draft**          | The fix mode. `advise` gives advice when no pack fix exists; `draft` drafts a fix and may propose restore moves                                         |
| **At the alert**            | A cause that can only be checked when its alert arrives (the alert names what to look at)                                                               |
| **Audit log (ledger)**      | Every event, hash-chained and signed, append-only ([Logs and audit](https://docs.3am.si/operations/logs-and-audit))                                                        |
| **Autonomy**                | `off`, `shadow`, `L1`, `L2`, per service ([Autonomy](https://docs.3am.si/console/autonomy))                                                                                |
| **Break-glass**             | Signing in with the admin token when e-mail can't be sent; logged                                                                                       |
| **Bundle**                  | `3am-<version>.tar`: images, packs, installer, signed checksums ([Air-gapped](https://docs.3am.si/install/air-gapped))                                                     |
| **Causal discovery**        | PCMCI+ in `3am-causal`, relating the series that shifted ([Investigation](https://docs.3am.si/how-3am-decides/investigation#causal-discovery---causal))                    |
| **Chronic**                 | A cause already true 30 minutes before the alert: not this incident's cause                                                                             |
| **Confidence**              | `proven`, `linked`, `suspected`, `disputed`, `unproven`, `cleared`                                                                                      |
| **Coverage**                | How many of your services each kind of evidence reaches ([Guide](https://docs.3am.si/console/guide))                                                                       |
| **Digest**                  | 3AM's call next to your team's, per service; readiness for L1 ([Digest](https://docs.3am.si/console/digest))                                                               |
| **Disputed**                | Checks prove it, but System 1 reads the evidence as refuting it: goes to a person                                                                       |
| **Drafted fix**             | A fix 3AM drafts for a proven cause with no pack fix; two approvers by default                                                                          |
| **Episode**                 | One investigation of one service's alerts, inside an incident                                                                                           |
| **Estate**                  | The map of your services, owners, dependencies and where each came from ([Estate](https://docs.3am.si/console/estate))                                                     |
| **Fingerprint**             | A hash identifying an install for the licence (machine id, cluster UID)                                                                                 |
| **Hand-over**               | The triage sent to people 90 s after the first alert when nothing is proven                                                                             |
| **Home**                    | The install a Keychain lives on ([Keychain](https://docs.3am.si/licensing/keychain))                                                                                       |
| **Incident**                | One failure: every related episode, one ticket, one thread ([Incidents](https://docs.3am.si/how-3am-decides/incidents))                                                    |
| **Ingest token**            | Bearer token for `POST /v1/events` and alert webhooks                                                                                                   |
| **Install log**             | The hash-chained history of installs added to and removed from a licence                                                                                |
| **Investigator (System 2)** | The language model that reads through read-only actions and writes the note                                                                             |
| **Keychain**                | One setup for every install (Enterprise, Strategic)                                                                                                     |
| **L1 / L2**                 | L1 asks before every fix; L2 also runs safe fixes unasked                                                                                               |
| **Linked**                  | A symptom of another incident whose cause is proven                                                                                                     |
| **Lookback**                | Your last 90 days of incidents read from ServiceNow or PagerDuty ([Impact](https://docs.3am.si/console/impact))                                                            |
| **MCTS**                    | The tree-search investigator (`--investigator mcts`)                                                                                                    |
| **Member**                  | An install that takes its setup from a Keychain's home                                                                                                  |
| **Mitigate first**          | At L2, a safe fix before proof on a strong suspect with high impact                                                                                     |
| **Pack**                    | Sealed knowledge of a technology: causes, checks, fixes ([Packs](https://docs.3am.si/how-3am-decides/packs))                                                               |
| **Pairing**                 | Joining a Keychain with six digits compared on two screens                                                                                              |
| **Proven**                  | A deterministic check passed on live data, not already true before, and (outside packs) a second line agrees                                            |
| **Readiness for L1**        | ≥ 5 judged proposals, ≥ 80% agreed, none policy would refuse                                                                                            |
| **Restore move**            | When nothing is proven: undo the one change just before, start what stopped, or the declared failover                                                   |
| **Result**                  | How an incident ended: `resolved`, `restored`, `handed_over`, `linked`, `cleared`, `shadow`                                                             |
| **The ring**                | Every key (install) on a Keychain and how each is doing                                                                                                 |
| **Sealed file**             | The Keychain in one file under a passphrase, for a site with no network to the home                                                                     |
| **Shadow**                  | Prove, rehearse, record; change nothing. The default                                                                                                    |
| **Site key**                | A one-time key the home makes so a new site sets itself up (`3AMSITE1.…`)                                                                               |
| **Study**                   | A read-only rehearsal of every cause, before anything breaks ([Study](https://docs.3am.si/console/study))                                                                  |
| **System 1 (tev1)**         | The small model that verifies causes, fixes and sentences, and can veto a fix                                                                           |
| **Tier**                    | Starter, Enterprise, Strategic ([Licensing](https://docs.3am.si/licensing))                                                                                                |
| **Warden**                  | 3AM's licence authority (`warden.3am.si`)                                                                                                               |
